Subscription and plans

I haven’t received my API key
The API key is sent immediately after you have signed up to the email address you entered. Sometimes, the email can get caught in a spam filter somewhere al...
Mon, 22 Mar, 2021 at 3:58 PM
How do I switch my subscription to a different plan?
Switching to another plan is easy. Go to Subscriptions section under My account and find your active plan there. You will see a “Switch” button there. Click...
Thu, 5 Jan, 2023 at 4:45 PM
When I sign up for a free trial, when will my card be charged?
You will only be charged when your free trial is over and the next billing period starts. To prevent being charged, you can cancel your plan at any point be...
Fri, 29 May, 2020 at 11:30 AM
What happens if I cancel my plan in the middle of my paid billing period?
If you cancel your plan, it will remain active until the end of your billing period. This way, you will not lose the features you already paid for this mont...
Fri, 29 May, 2020 at 3:40 PM
How can I cancel my plan?
You can cancel your subscription plan easily by loggin into My Account, navigating to Subscriptions. There, find the plan you want to cancel and click the &...
Fri, 29 May, 2020 at 3:44 PM
Can I switch from a monthly to a yearly plan?
Yes, you can switch to paying yearly and save 20% of the total price! Switching is easy: go to My Account and find your active subscription plan you want to...
Fri, 29 May, 2020 at 3:53 PM
Is it possible to have 2 API keys under one account?
No, unfortunately each API key is linked to an email address. In order to have 2 or more different API keys (maybe one Basic and one Expert plan), you have ...
Fri, 29 May, 2020 at 4:44 PM
Can I pay with Bitcoin or other cryptocurrency?
At the moment, we only support payments by all standard credit and debit cards. However, if you do not have access to a payment card and are interested in a...
Mon, 1 Jun, 2020 at 8:54 AM
Resubscribe
If you cancelled your subscription but want to reactivate it later, please follow these steps: Log into My Account and select the Subscriptions section F...
Fri, 14 May, 2021 at 9:12 AM
Which symbols are available on the Free plan?
The Free plan offers only limited access to Binance real-time price data. Only these coins/pairs are available for you to try and test our API out: BTC/US...
Mon, 3 Jan, 2022 at 1:31 PM